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Have a question about Chichen Itza day tours? Spotted an error? Want to share feedback? We’d love to hear from you.
What We Can Help With
- General questions about Chichen Itza day tours from Cancun
- Comparison questions between tour options
- Reporting outdated or incorrect information on our site
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Booking Issues? Contact GetYourGuide
If you’ve already booked a tour and have questions about your booking, modifications, cancellations, or refunds, please contact GetYourGuide directly. Their customer service team is available 24/7 and can resolve booking issues much faster than we can.
We cannot: modify your booking · cancel your tour · process refunds · provide real-time availability. For these, please contact GetYourGuide through your booking confirmation email or their Help Center.
Response Time
We aim to respond to all emails within 24 hours, Monday through Friday. Emails received over weekends or holidays may take slightly longer.